To You, Our Valued Customers,
The safety and wellbeing of our staff and customers has always been our top priority at Pool Store Canada.
We are taking the current COVID-19 Coronavirus outbreak extremely seriously, We are taking many additional steps within our business to ensure we continue to uphold our high standards of service quality while keeping our customers and employees healthy and safe.
These precautions include:
- Keeping staff aware of the proper protocols and procedures for proper hand washing, diligently sanitizing products, counters, workstations, and all items in our warehouse and office. We are providing them with all the tools required to do this, including wipes, alcohol-based hand sanitizers, soap, bleach and virus killing products;
- Practicing "social distancing" within our offices by not shaking hands or engaging in any collective staff outings or events, and for customers in our local community, suspending in-person order pick ups at our warehouse until further notice;
- Implementing a mandatory 14-day quarantine for any staff members returning from travel outside of Canada
- Asking staff members who feel ill to stay home, and asking any staff who experience flu-like symptoms to stay home and contact their local health unit and seek COVID-19 testing
We will continue to monitor the situation and make any necessary changes to ensure the safety of our entire team. We are here to assist you and answer any of your further questions via email, at firstname.lastname@example.org,
Pool Store Canada