Used, installed, connected, tested or tried items cannot be returned. Items marked as non-refundable or final sale are also ineligible. Contact us to start a return if eligable -
We do not accept returns of the following items -
- All pool and hot tub parts are final sale
- White goods - Pipe fittings, plumbing including hot tub jets, Wet Ends for pumps
- Pool and hot tub toys
- Electronics, such as pumps, breakers, sensors, heaters, circuit boards, spa control packs, keypads, WiFi units, LED lights, UV and standard light bulbs
- Pool and hot tub chemicals
- Multi Pack/ Bundles such as filters if one has been opened.
- Final sale items
- Hot tub covers, spa pillows, swim spa steps, Pool Cleaners and accessories and spa umbrellas
- Items that have been assembled, installed, used or removed from original packaging.
- Opened filter cartridges, even if unused
Please note - Once the cover lifter is removed from the packaging it is non returnable.